All Systems Operational

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Official updates on uptime and availability from the Nutshell operations team. Powered and validated by third-party monitoring tools including Panopta, New Relic and StatusPage.io

Uptime over the past 90 days. View historical uptime.
Nutshell application Operational
Nutshell Marketing outgoing email Operational
Inbound email Operational
Google Apps mail integration Operational
Click-to-call Operational
Billing Operational
Nutshell Intelligence Operational
File uploads Operational
Business card scanner Operational
Nutshell Support Operational
Nutshell Support Chat Operational
Nutshell Support Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 21, 2026

PHP2Shell Response
Resolved - This incident has been resolved.
Oct 21, 13:25 EDT
Update - We are continuing to monitor for any further issues.
Oct 21, 10:14 EDT
Monitoring - Nutshell is aware of the PHP2Shell security vulnerability and we have taken steps to secure any affected servers. A few services were unable to be properly secured without risk of attack, and have been temporarily disabled. We expect these services to be re-enabled later this morning when a patch has been applied.

The following services are affected:
- Landing pages hosted on custom domains
- Email link tracking using custom domains
- Scheduler pages hosted on custom domains
Oct 21, 10:14 EDT

Oct 20, 2026

Status page migration
Resolved - We have reverted the status page host migration at this time.
Oct 20, 17:11 EDT
Monitoring - The new vendor is having problems issuing a certificate for the website hosting. We have a ticket open with support and hope to have that resolved soon.
Oct 20, 10:32 EDT
Investigating - We have issued a request to host our status page with a new vendor. We are working with them to also import past events and subscriptions.
Oct 20, 10:32 EDT

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 21:00 EDT
Scheduled - We will be conducting scheduled maintenance from 9:00 PM to 10:30 PM EDT in order to make Nutshell faster. While this is happening, Nutshell will be unavailable to some users.
Oct 16, 17:01 EDT

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage