Monitoring - We have implemented a change to our email click system, and are monitoring it to ensure reliable delivery.
Aug 30, 2023 - 11:06 EDT
Investigating - We are investigating an issue where some customers using Google Workspace had emails sent from Nutshell falsely detected as phishing. We believe that it has been resolved for new outbound messages, and we are investigating potential side effects, including messages regarding rate limiting.
Aug 29, 2023 - 10:35 EDT
Official updates on uptime and availability from the Nutshell operations team. Powered and validated by third-party monitoring tools including Panopta, New Relic and StatusPage.io
Nutshell application
Operational
90 days ago
100.0
% uptime
Today
Nutshell Marketing outgoing email
Email broadcasts and newsletters delivered by Nutshell Marketing
Operational
90 days ago
100.0
% uptime
Today
Inbound email
i.e. bcc@nutshell.com, support@nutshell.com
Operational
Nutshell support and knowledge base
Our support ticket, chat and knowledge base system (powered by Zendesk).
Operational
Google Apps mail integration
Operational
Click-to-call
Call your customers, directly from Nutshell
Operational
Billing
The connection to our billing provider — update billing information and make new purchases
Operational
Nutshell Intelligence
Nutshell Intelligence is a set of social CRM features that find photos and LinkedIn URLs for your contacts.
Operational
File uploads
Upload files and email attachments via Nutshell's web application
Operational
Business card scanner
Add to Nutshell by scanning business cards with the Nutshell mobile apps
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.