{
  "page": {
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    "indicator": "none",
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  "incidents": [{"name":"PHP2Shell Response","status":"resolved","created_at":"2026-10-21T10:14:14.731-04:00","updated_at":"2026-10-21T13:25:30.519-04:00","monitoring_at":"2026-10-21T10:14:14.801-04:00","resolved_at":"2026-10-21T13:25:30.494-04:00","impact":"major","shortlink":"https://stspg.io/6pyk1yc70rgz","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-21T10:14:14.721-04:00","reminder_intervals":null,"id":"zs29npvf9v4s","page_id":"2qwvjdg4xvkv","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-10-21T13:25:30.494-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-21T13:25:30.494-04:00","display_at":"2026-10-21T13:25:30.494-04:00","deliver_notifications":true,"tweet_id":null,"id":"7mk624547pdr","incident_id":"zs29npvf9v4s","custom_tweet":null,"affected_components":[{"code":"5q688w26m371","name":"Nutshell application","old_status":"partial_outage","new_status":"operational"},{"code":"rb5nql72b1j8","name":"Nutshell Marketing outgoing email","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2026-10-21T10:14:52.965-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-21T10:14:52.965-04:00","display_at":"2026-10-21T10:14:52.965-04:00","deliver_notifications":true,"tweet_id":null,"id":"klc2206dd34b","incident_id":"zs29npvf9v4s","custom_tweet":null,"affected_components":[{"code":"5q688w26m371","name":"Nutshell application","old_status":"operational","new_status":"partial_outage"},{"code":"rb5nql72b1j8","name":"Nutshell Marketing outgoing email","old_status":"operational","new_status":"partial_outage"}]},{"status":"monitoring","body":"Nutshell is aware of the PHP2Shell security vulnerability and we have taken steps to secure any affected servers. A few services were unable to be properly secured without risk of attack, and have been temporarily disabled. We expect these services to be re-enabled later this morning when a patch has been applied.\n\nThe following services are affected:\n- Landing pages hosted on custom domains\n- Email link tracking using custom domains\n- Scheduler pages hosted on custom domains","created_at":"2026-10-21T10:14:14.801-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-21T10:14:14.801-04:00","display_at":"2026-10-21T10:14:14.801-04:00","deliver_notifications":false,"tweet_id":null,"id":"c0sw6mtdrlgt","incident_id":"zs29npvf9v4s","custom_tweet":null,"affected_components":[{"code":"rb5nql72b1j8","name":"Nutshell Marketing outgoing email","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Nutshell application","created_at":"2013-06-18T11:32:07.067-04:00","updated_at":"2026-10-21T13:25:30.438-04:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"5q688w26m371","page_id":"2qwvjdg4xvkv","group_id":null},{"status":"operational","name":"Nutshell Marketing outgoing email","created_at":"2021-06-17T12:51:01.025-04:00","updated_at":"2026-10-21T13:25:30.462-04:00","position":2,"description":"Email broadcasts and newsletters delivered by Nutshell Marketing","showcase":true,"start_date":"2021-06-17T00:00:00.000-04:00","id":"rb5nql72b1j8","page_id":"2qwvjdg4xvkv","group_id":null}]},{"name":"Status page migration","status":"resolved","created_at":"2026-10-20T10:32:24.239-04:00","updated_at":"2026-10-20T17:11:40.193-04:00","monitoring_at":"2026-10-20T10:32:49.388-04:00","resolved_at":"2026-10-20T17:11:40.167-04:00","impact":"none","shortlink":"https://stspg.io/05n71ltgskgc","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-20T10:32:24.232-04:00","reminder_intervals":"24","id":"8w5fcy69hhcv","page_id":"2qwvjdg4xvkv","incident_updates":[{"status":"resolved","body":"We have reverted the status page host migration at this time.","created_at":"2026-10-20T17:11:40.167-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-20T17:11:40.167-04:00","display_at":"2026-10-20T17:11:40.167-04:00","deliver_notifications":true,"tweet_id":null,"id":"jsshl3dhwzc4","incident_id":"8w5fcy69hhcv","custom_tweet":null,"affected_components":[{"code":"5q688w26m371","name":"Nutshell application","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The new vendor is having problems issuing a certificate for the website hosting. We have a ticket open with support and hope to have that resolved soon.","created_at":"2026-10-20T10:32:49.388-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-20T10:32:49.388-04:00","display_at":"2026-10-20T10:32:49.388-04:00","deliver_notifications":true,"tweet_id":null,"id":"69tkxnx5t1k3","incident_id":"8w5fcy69hhcv","custom_tweet":null,"affected_components":[{"code":"5q688w26m371","name":"Nutshell application","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We have issued a request to host our status page with a new vendor. We are working with them to also import past events and subscriptions.","created_at":"2026-10-20T10:32:24.292-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-20T10:32:24.292-04:00","display_at":"2026-10-20T10:32:24.292-04:00","deliver_notifications":true,"tweet_id":null,"id":"y96mfts2jkcv","incident_id":"8w5fcy69hhcv","custom_tweet":null,"affected_components":[{"code":"5q688w26m371","name":"Nutshell application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Nutshell application","created_at":"2013-06-18T11:32:07.067-04:00","updated_at":"2026-10-21T13:25:30.438-04:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"5q688w26m371","page_id":"2qwvjdg4xvkv","group_id":null}]},{"name":"Scheduled Maintenance","status":"completed","created_at":"2026-10-16T17:01:27.892-04:00","updated_at":"2026-10-16T22:30:08.129-04:00","monitoring_at":null,"resolved_at":"2026-10-16T22:30:07.763-04:00","impact":"maintenance","shortlink":"https://stspg.io/7qczc7vdnl2g","scheduled_for":"2026-10-16T21:00:00.000-04:00","scheduled_until":"2026-10-16T22:30:00.000-04:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-10-16T20:00:25.028-04:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-16T17:01:27.885-04:00","reminder_intervals":null,"id":"fl9kxljkmdwr","page_id":"2qwvjdg4xvkv","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-16T22:30:07.763-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-16T22:30:07.763-04:00","display_at":"2026-10-16T22:30:07.763-04:00","deliver_notifications":true,"tweet_id":null,"id":"sqclg206nyyk","incident_id":"fl9kxljkmdwr","custom_tweet":null,"affected_components":[{"code":"5q688w26m371","name":"Nutshell application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-16T21:00:08.661-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-16T21:00:08.661-04:00","display_at":"2026-10-16T21:00:08.661-04:00","deliver_notifications":true,"tweet_id":null,"id":"4v8p1fd952lf","incident_id":"fl9kxljkmdwr","custom_tweet":null,"affected_components":[{"code":"5q688w26m371","name":"Nutshell application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-16T20:00:24.705-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-16T20:00:24.705-04:00","display_at":"2026-10-16T20:00:24.705-04:00","deliver_notifications":true,"tweet_id":null,"id":"xz2kxgrss6gs","incident_id":"fl9kxljkmdwr","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be conducting scheduled maintenance from 9:00 PM to 10:30 PM EDT in order to make Nutshell faster. While this is happening, Nutshell will be unavailable to some users.","created_at":"2026-10-16T17:01:27.975-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-16T17:01:27.975-04:00","display_at":"2026-10-16T17:01:27.975-04:00","deliver_notifications":true,"tweet_id":null,"id":"x4nz99jcchtk","incident_id":"fl9kxljkmdwr","custom_tweet":null,"affected_components":[{"code":"5q688w26m371","name":"Nutshell application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Nutshell application","created_at":"2013-06-18T11:32:07.067-04:00","updated_at":"2026-10-21T13:25:30.438-04:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"5q688w26m371","page_id":"2qwvjdg4xvkv","group_id":null}]},{"name":"Database Issue","status":"resolved","created_at":"2026-09-28T14:49:07.829-04:00","updated_at":"2026-09-28T22:04:06.256-04:00","monitoring_at":"2026-09-28T15:32:57.653-04:00","resolved_at":"2026-09-28T22:04:06.226-04:00","impact":"major","shortlink":"https://stspg.io/g7k2jksx2z34","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-28T14:49:07.820-04:00","reminder_intervals":null,"id":"qh1ryhjkybtp","page_id":"2qwvjdg4xvkv","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-28T22:04:06.226-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-28T22:04:06.226-04:00","display_at":"2026-09-28T22:04:06.226-04:00","deliver_notifications":true,"tweet_id":null,"id":"551tsfz45hhg","incident_id":"qh1ryhjkybtp","custom_tweet":null,"affected_components":[{"code":"5q688w26m371","name":"Nutshell application","old_status":"partial_outage","new_status":"operational"},{"code":"qgk9b18zlz1x","name":"Click-to-call","old_status":"partial_outage","new_status":"operational"},{"code":"mcmphb1rlz7b","name":"Nutshell Intelligence","old_status":"partial_outage","new_status":"operational"},{"code":"rb5nql72b1j8","name":"Nutshell Marketing outgoing email","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2026-09-28T15:34:42.621-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-28T15:34:42.621-04:00","display_at":"2026-09-28T15:34:42.621-04:00","deliver_notifications":true,"tweet_id":null,"id":"1m7dp185db58","incident_id":"qh1ryhjkybtp","custom_tweet":null,"affected_components":[{"code":"5q688w26m371","name":"Nutshell application","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qgk9b18zlz1x","name":"Click-to-call","old_status":"operational","new_status":"partial_outage"},{"code":"mcmphb1rlz7b","name":"Nutshell Intelligence","old_status":"operational","new_status":"partial_outage"},{"code":"rb5nql72b1j8","name":"Nutshell Marketing outgoing email","old_status":"operational","new_status":"partial_outage"}]},{"status":"monitoring","body":"We have applied several changes and are seeing improved responses. We are continuing to monitoring the results.","created_at":"2026-09-28T15:32:57.653-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-28T15:32:57.653-04:00","display_at":"2026-09-28T15:32:57.653-04:00","deliver_notifications":true,"tweet_id":null,"id":"6plrtlcb3j23","incident_id":"qh1ryhjkybtp","custom_tweet":null,"affected_components":[{"code":"5q688w26m371","name":"Nutshell application","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We've identified an issue with one of our database clusters, which is causing Nutshell to be unavailable for some customers. Our team is actively investigating and the status will be updated as this progresses. 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We will provide updates as necessary.","created_at":"2026-08-12T21:00:17.744-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-12T21:00:17.744-04:00","display_at":"2026-08-12T21:00:17.744-04:00","deliver_notifications":true,"tweet_id":null,"id":"91d2cfpspbrv","incident_id":"2hv4nlk7s24m","custom_tweet":null,"affected_components":[{"code":"ym4rbtnltpcx","name":"Inbound email","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-12T20:00:16.945-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-12T20:00:16.945-04:00","display_at":"2026-08-12T20:00:16.945-04:00","deliver_notifications":true,"tweet_id":null,"id":"d9h70hpnblgv","incident_id":"2hv4nlk7s24m","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Tonight, August 12, 2026 at 9:00 PM ET (01:00 UTC), we'll be upgrading the email systems that handle Nutshell's outbound app notifications and inbound BCC-based email logging.\n\nWe expect minimal disruption. 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}