Temporary Nutshell access issues

Incident Report for Nutshell

Resolved

On August 21, from approximately 8:00 AM to 8:35 AM Eastern Daylight Time, some Nutshell customers experienced difficulty logging in or accessing their Nutshell account. We identified an overloaded authentication service, due to an upcoming software upgrade. We've resolved the configuration issue. Sorry for the trouble!

Posted Aug 21, 2025 - 08:00 EDT