Problems loading Nutshell pages

Incident Report for Nutshell

Resolved

While modifying security settings of a Nutshell API, we inadvertently denied access to users of the web application. This affected the loading of lead (and potentially other) pages in Nutshell. The issue was quickly identified and fixed. No data was lost.

We're sorry for the trouble, and we are reviewing our release processes to prevent this type of problem in the future. Thanks for using Nutshell!

Posted May 14, 2021 - 09:00 EDT