Nutshell Campaigns UI Outage

Incident Report for Nutshell

Resolved

For approximately 12 hours, customers were unable to view their drafted and sent Broadcasts, Newsletters, and Drip Sequences due to an out of sequence database migration. During this time, scheduled messages sent as normal and no customer data was impacted.

The migration has since been fixed and this issue is resolved, and we've taken steps to prevent this type of issue going forward.

Posted Dec 05, 2023 - 18:00 EST